Frequently Asked Questions
If your question is not answered here, please feel free to contact us using our contact form .
No problem! We are happy to manufacture parts according to your wishes. Simply write to us the parts you want, along with the color and finish you want, and we will bring your ideas to life! Enquire now
We're very pleased! Visit our Become a Dealer page for more information.
The current shipping time is always stated on the product page. Items in stock are usually shipped within 1-3 working days.
Yes, you can return your items at any time up to 14 days after receipt. Make sure the products are unused and in their original packaging. Send the package back to us at the following address:
MazorDesign
Schillerstr. 67a
91054 Erlangen
After receiving and inspecting the return, we will refund the purchase price. For further information, see Right of Cancellation .
We offer the following payment options:
- Debit and credit cards: Visa, Mastercard, American Express, Maestro, UnionPay
- ShopPay
- Apple Pay
- Google Pay
- Klarna invoice
Further information on the individual payment methods can be found here .